Yesterday we had an unplanned trip to Mothercare.
Me and my friend Amba sporting her lovely bump, were out in the local town searching for her baby shower bits, when we decided to go to the retail park and take a wander around Hoby Craft. Theo, however had different ideas when he all of a sudden declared he needed the toilet. So off we raced in search of a toilet and landed ourselves in Mothercare. After he'd done his business it hit me we were in Mothercare!!!
Bugaboo was all that raced to mind and thanks to being on what seems like a million Facebook trading sites i was well aware they had a sale on.
My only issue was Bedford store didn't stock Bugaboo, which me and (to my surprise) the lady in the store was rather grumpy about (Note to Mothercare, Bedford store NEEDS a Bugaboo department!) So I decided to try my luck and see if the next closest store, Milton Keynes had any.
I went to the checkout and this is where I met Phillipa the lovely lady on the phone in the above pic, she said she'd phone and ask them. So we waited patiently and they said they had no sale items left in store :( BUT she was willing to ring stores everywhere and get them to transfer to Bedford branch!!!
The whole point of this post is to say the above lady, Phillipa went above and beyond and phoned a total of 10! stores for me and we accumulated a royal blue tailored fabric Bugaboo Donkey set for £20 and a black Bugaboo Cameleon Breezy hood for £12!
She was absolutely top standard and she went above and beyond to help me out! (Note to every customer service assistant out there this is the type of service we all want!)
So Mothercare you have a lady who knows her Bugaboos and might I add she doesn't have children just yet and they don't stock them in the store, they NEED Bugaboos stocked in Bedford branch!!!
I took a few snaps to show they have ample room to stock them.
Phillipa from Mothercare Bedford from all Bugaboo lovers out there we salute you!